About the Edinburgh Crisis Centre

The Edinburgh Crisis Centre provides 24 hour support for people living in the Edinburgh area aged 16 or over who are experiencing mental health distress, and their carers. You can contact the centre on the freephone number or email. From this contact, you can also arrange a video call (zoom) or face to face appointment with one of the team (usually these will be arranged on the same day). At the appointment, the option for further support and rest in the centre can be discussed.

Carers of people who have mental health issues can also fully access all the services at the Crisis Centre.

We don’t define crisis and are led by what the crisis means to the individual person at that time. In 2004 the Scottish Development Centre for Mental Health worked with Service Users and identified the following areas as important for the Crisis Centre to offer support:

  • Feeling suicidal
  • Actively selfharming
  • Having psychotic experiences
  • Reacting to extreme stress such as physical or sexual abuse
  • Disturbed sleep patterns
  • Financial worries, and
  • Relationship problems, i.e. with family, friends or neighbour

How we work

We believe people have a variety of strengths and can develop ways to deal with crisis. People using the Service are the experts in their own lives and our team are led by what the crisis means to each person. Our team will support you to identify strategies to help manage your crisis, and to develop a short-term crisis plan identifying informal support and local community based formal support.

How do I contact you?

Call our 24/7 freephone helpline on 0808 801 0414

Email the team on crisis@edinburghcrisiscentre.org.uk

You can also visit our dedicated website and find us on Facebook by clicking the icons below.