New mental health crisis support service launches in Aberdeenshire

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People experiencing distress in Aberdeenshire will have access to a new support service from today (1 March). Aberdeenshire 1st Response will provide short term support for people who are at crisis point.

Funded through the Scottish Government Mental Health Innovation Fund, the service is modelled on Penumbra’s successful 1st Response service in Aberdeen city.

Aberdeenshire 1st Response will provide a compassionate and effective response to people in distress, and encourage those ‘at risk’ to engage with other services that may benefit them over the longer term.

The service is specifically designed for people aged 16 years and above who require short term support or who may be at crisis point. This includes those who self harm, attempt suicide or who are experiencing high levels of distress.

Support is provided by telephone, email, text or through face to face appointments. There is no application form and no waiting list. The service is available Monday to Friday, 9am to 5pm.

Visit the service page:

0800 1357950 (Freephone)
07818 457223 (Text)


For more information please contact Robin Murphy on or 0131 475 2569.

Notes to editors

  1. Across Scotland Penumbra run youth services, a mental health crisis centre, social and community inclusion services, supported living and accommodation services, ARBD services and projects which support people who self-harm and those who may be at risk of suicide. Penumbra provides support to around 1000 young people and adults every week across Scotland.
  2. More information about Penumbra can be found at: or on Twitter (@Penumbra_Scot) and Facebook (