At Penumbra we seek to enable the people we work with to recover from mental ill health and to fulfil their potential. We feel it is important to know if the work we are doing is of value to those who use our services. This is why we developed I.ROC.

You can visit the dedicated I.ROC website – – for more information about I.ROC and the HOPE toolkit.

What is I.ROC?

The Individual Recovery Outcomes Counter (I.ROC) is an Outcome Measurement tool created by Penumbra in order to measure the recovery journey of people who use our services. 

Recovery is the realisation of a meaningful and fulfilling life in the presence or absence of any mental health problems. All our work aims to ensure that we remain hopeful and focused on positive outcomes for people with mental health problems. I.ROC is a facilitated self-assessment questionnaire that seeks to measure recovery using our HOPE Model of wellbeing. 

I.ROC consists of three indicators for each of the four areas of HOPE that form the basis of Penumbra’s model of wellbeing. Each of the indicators has been validated as a factor linked to Recovery.

Visit for more information about I.ROC and the HOPE toolkit.

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